Countdown In Nocturnland | Admission Notice

How to receive QR Code from Cityline

STEP 1 | Prepare Your Transaction Number
Go to get Cityline Transaction Number from your Ticket Purchase confirmation email. 

 

STEP 2 | Cityline Online Health Declaration
Input Cityline transactions number Klook Booking reference ID for verification and enter health declaration system. 

 

STEP 3 | Declaration
Complete declaration form. A Cityline Member Email should be provided for redeem QR code in Cityline App. If you are not Cityline member, please go to https://www.cityline.com/Register.do register. 
***ONE EMAIL PER TICKET*** 

 

STEP 4 | Declaration - Preview Page
Preview your health declaration info. Click “Confirm" for next step. 

 

STEP 5 | Contact Details
Fill in 1 contact details for receiving confirmation email of health declaration. Click “Confirm" for next step. 

 

STEP 6 | Confirmation
Confirmation email will sent to assigned email provided under "Contact Details" 

 

STEP 7 | Retrieve QR Code on Cityline App
Open and login your Cityline App with Cityline member account and you will find your QR code in "My Profile”. 

Admission Times

 

Participants can enter the venue at 8 pm, and the show starts at 8:30PM at the Summit.

 

The arrangement above will be subject to change as the case may be. Ocean Park reserves the right to amend the arrangement without prior notice.

 

Floor Plan

  

 

 

Timetables

 

 

 

Important Notice

 

All persons entering Countdown in Nocturnland at Ocean Park are subject to the following Terms and Conditions. Any person who does not comply with these Terms and Conditions may be refused admission or remove from the venue without refund or compensation. 

 

All participants must be aged 18 or above:

 

Maximum 4 tickets per customer for each transaction:

 

All tickets are free seating and standing tickets:

 

Each ticket admits one (1) person for once only. A valid mobile or printed QR code must be presented for admission:

 

No ticket scalping. The Organizers reserve the right to void the ticket if it is resold or used for any commercial purposes or association; 

 

All tickets must purchase from official ticketing agents. Admission with suspicious tickets will be refused. Tickets purchased from unofficial platform(s) or authorized by unofficial third party can be cancelled without refund or compensation; 

 

No reissue for any damaged or lost ticket or wristband will be processed under any circumstances; 

 

Unless the event is cancelled, all completed and confirmed transactions cannot be cancelled, and non-refundable and non-exchangeable for any reasons, including but not limited to the ticket purchaser’s travel to and from the venue due to the alteration, late arrival, unavailability, postponement of travel services; 

 

An electronic health declaration link will send to each ticket purchasers via email 48 hours before the event date by CityLine. Electronic admission ticket will only be issued to participants who have completed the procedure, via email automatically. The real name of the ticket holder (as per HKID or passport) and relevant personal information must be provide for the electronic health declaration;

 

The Organisers reserve the right to verify the participants’ identity. Any participant who fails to produce his/her valid identity document or whose identity is not found to be matched will not be allowed to admission. Acceptable proof of identity documents are: Hong Kong Identity Card, Macau Identity Card, Exit-entry Permit for Travelling to and from Hong Kong and Macau or Passport. No copies of any form of identification documents will be accepted; 

 

All participants must follow the Government’s latest epidemic prevention measures, the Park Rules and Regulations and the Organiser’s Admission Notice below during admission and the event. Face masks must be worn at all areas inside the park (except in the dedicated F&B area). Anyone who fails to do so may be barred from entering, in which case the ticket fee would not be refunded. To comply with the Government’s latest epidemic prevention measures, customers who need to access the Bar Area must have received the first dose of COVID-19 vaccine; 

 

According to the current epidemic prevention measures, participants do not need to submit any test reports or vaccine records. Please pay attention to the latest news announced by the government or the organizer 72 hours before the event;

 

All participants must use the “LeaveHomeSafe” mobile app to scan the venue QR Code before they are allowed to enter the venue;

 

All participants are required to pass temperature check at the entrance before admission. Any person with a temperature of 37.5℃ or more will be denied entry; 

 

Anyone who is undergoing compulsory isolation or wearing a quarantine electronic wristband will be refused entry into the venue; 

 

Any person who feel unwell or display any symptoms such as cough, sore throat or shortness of breath are recommended to seek medical advice immediately and stay home. The Organizers have the right not to admit any person displaying such symptom(s); 

 

Visibly ill, is under or seems to be under the influence of drugs or alcohol, with a known history of heart complaints, high blood pressure, neck or back problems, spinal problems, pregnancy, or other precarious health conditions, are not suitable for any amusement rides in the venue. Access to attractions is subject to the safety rules for each attraction; 

 

Each participant may carry one (1) bag with a dimension not exceeding 21cm x 29.7cm x 8cm (approximately the size of an A4 paper). Participants may deposit the luggage at the Cloakroom Counter located at the Entrance of the Ocean Park. Valuable items, fragile items and/or electronic devices should be kept on your person or in your carry-on bags. We are not responsible and do not assume any liability for any damage to or loss of the property or belongings stored in the Cloakroom; 

 

To provide a safe, comfortable environment, all participants and their belongings are subject to a thorough inspection before admission. Participants must comply with requests and instructions from the onsite security staff; 

 

Unauthorised photography, filming or recording is strictly prohibited in the event. All professional cameras, video/voice recorders, GoPro Cameras, drones, action cameras or selfie sticks are not allowed in the event; 

 

No canned / glass / plastic bottles, weapons of any kind (knives or sharp objects), projectiles, aerosol cans, stools, flagsticks, air horns or noisemakers, or anything that may be dangerous to other people are now allowed inside the event;

 

No fireworks, pyro and laser device allowed;

 

Drink responsibly and in moderation;

 

No outside food or beverages is allowed in the Ocean Park; 

 

To comply with the Government’s latest anti-pandemic guidelines, participants are not allowed to eat and/or drink out of the dedicated F&B area;

 

No pets or other animals are allowed in the venue;

 

Smoking is prohibited in the venue, including but not limited to tobacco, e-cigarettes, heat-not-burn products, or other products that produce a vapor;

 

No drugs are allowed inside or outside the park;

 

No drug paraphernalia is allowed in the venue;

 

Attendees may subject to Narcotic check during admission process;

 

Zero tolerance policy to illegal substances and drugs. Anyone suspected or found in possession will be escorted from the grounds and handed over to the Hong Kong police. Officers will also be actively searching for offenders;

 

Medical station and Chill-out area will be located at the Polar Adventure, first aiders will be on-hand in these areas to address any and all medical incidents, and please don’t be afraid to stop by – even if you just have a question. Additionally, if you see anyone at the venue who appears to be in need of medical assistance, please inform a member of our medical or security team, or even help him/her to find their way to the medical station;

 

Your safety is our number one concern. As such, occasionally during severe weather conditions, certain rides may need to be suspended. No refunds for inclement weather will be offered or arranged;

 

The Organisers may refuse to or restrict the number of participant(s) to admit to or having access to the venue or a part of the venue if the Organisers reasonably believes that the refusal or restriction is necessary to ensure safety or order. The participants shall comply with all directions and requests of the Organisers given or made for the purpose of ensuring safety or order;

 

Any lost property which comes into the possession of the Organiser shall be retained by the Ocean Park for a period of three (3) months and if at the end of that period the property remains unclaimed, shall be deemed to become the property of the Ocean Park free of all rights and encumbrances and the Ocean Park may dispose of the property by sale or otherwise;

 

Selling or distributing unauthorized merchandise or other items is strictly prohibited within Ocean Park premises;

 

If the Red Rainstorm Signal or Tropical Cyclone Warning Signal No. 8 or above is issued, the event will be cancelled. All the inclement weather arrangements will be announced on:

- Live Nation Electronic Asia Facebook and Instagram

- Live Nation HK Facebook and Instagram

- Email; 

 

The programme information is provided for reference only. The Organisers reserve the right to change programme information or schedule without prior notice; 

 

In case of any ticket dispute, the decision of Live Nation Electronic Asia and Live Nation Hong Kong shall be final.

 

 

Cloakroom

 

Location: Main entrance of Ocean Park

 

Cloakroom operates from 31 Dec 2021, 8:30PM to 1 Jan 2022, 1AM Hong Kong time;

 

Storage fees are calculated based on item, HKD 50 each;

 

Payment is to be made on check-in and we accept cash, FPS, Tap N Go, credit cards (Visa / Mastercard / UnionPay), ApplePay, Google Pay, Samsung Pay, AlipayHK, WeChat Pay or Octopus only;

 

Stored items not collected within the operating hours will be regarded as unclaimed item and removed without prior notice;

 

You must provide full name and phone number for our record;

 

You are advised to keep all your valuables and cash with you at all times;

 

The organizers will not bear any liability thereof;

 

The above terms and conditions are subject to change without prior notice;

 

The decision of the organizers shall be final.

 

 

Dining

 

There is a bar on site, offering a variety of alcoholic beverages. Please drink responsibly and in moderation. Some tuck shops in the venue will be opened with different kinds of snacks and non-alcoholic drinks;

 

The bar operates from 8:30 PM to 00:15 AM;

 

Alcoholic beverages will be served for age 18 or above only. The Organizers reserved the right to require the participant to produce a valid identification document;

 

No cash or credit cards will be accepted for drinks, please purchase tokens to redeem your drinks;

 

Token booth operates from 8:30PM to 00:10AM;

 

Cash, credit card (Visa / Mastercard) Octopus or Atome are accepted for purchasing tokens;

 

Special one-off offer 10% off applies with minimum spending of HKD 20 (capped at HKD 50) for new Atome users;

 

Ticket holders must redeem the drinks from the bar before 00:15AM;

 

Purchases tokens are non-refundable;

 

All transactions are at the sole discretion of Live Nation Electronic Asia and Live Nation Hong Kong.

 

 

Merchandise

 

Merchandise booth will open from 8:30PM to 00:30AM, or until sold out (the promoter reserves the right to change business hours of merchandise booths without prior notice);

 

Cash, FPS, Tap N Go, credit cards (Visa / Mastercard / UnionPay), ApplePay, Google Pay, Samsung Pay, AlipayHK, WeChat Pay or Octopus is accepted

 

Cannot use tokens to redeem merchandise.

 

 

Transportation Services After Show

MTR

Last train from Ocean Park station to Admiralty:1:48AM

Last train from Ocean Park station to South Horizons:2:10AM

 

Overnight Bus Route

N72

Aberdeen Tunnel Toll Plaza to Island Place, King's Road, travel via Sogo Department Store, Hennessy Road

 

N90

Aberdeen Tunnel Toll Plaza to Central Market, travel via Pacific Place, Queensway

 

N170

Aberdeen Tunnel Toll Plaza to Sha Tin Central, travel via Kowloon Tong Government Primary School, Waterloo Road

 

N171

Aberdeen Tunnel Toll Plaza to Lai Chi Kok, travel via Prince Edward Station, Nathan Road

 

Mini Bus

Special minibus service at the Ocean Park main entrance will be available with 2 drop off locations:

  1. Canal Road Flyover, Causeway Bay
  2. Mongkok

 

Free Shuttle Bus Services

Free shuttle bus service to Causeway Bay will be provided for "Countdown in Nocturnland” ticket holders after show day with the official ticket and sticker, 2AM and 2:30AM, first come first served

 

 

Others

 

The “Chill Out Area” provides you a perfect place to unwind with free water, helping you stay hydrated at all times;

 

Power bank rental service will be available in the Chill Out Area;

 

The venue is wheelchair accessible;

 

The organizers reserve the right to amend these terms and conditions without prior notice. All matters or disputes will be subject to the final decision of the promoter. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.